Terms of Service
These Terms of Service govern your engagement with Ozone Limited for custom software development, mobile platforms, enterprise cloud architecture, and AI automation solutions.
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Please review these Terms of Service (“Terms”) carefully before commissioning digital engineering projects with Ozone Limited (“Company”, “Ozone”, “we”, “us”, or “our”) or accessing ozoneltd.com. By signing a Statement of Work (SOW), issuing a purchase order, or retaining our engineering squads, you acknowledge and agree to be bound by these Terms.
Acceptance of Terms & Contractual Framework
By accessing this website, engaging Ozone Limited for technical consultation, or contracting custom software engineering services, you represent and warrant that you are at least 18 years of age and possess full legal authority to bind yourself or the corporate entity on whose behalf you act to this agreement.
Order of Precedence: In the event of an irreconcilable conflict between the general terms contained herein and a bilaterally executed Master Services Agreement (MSA) or Statement of Work (SOW), the provisions of the specific SOW or MSA shall take precedence regarding project milestones, fees, and specialized scope.
Services, Scope & Statements of Work (SOW)
Ozone Limited provides end-to-end digital engineering and software development capabilities across the following core service areas:
Each engagement is formalized through a detailed Statement of Work (SOW) defining project deliverables, milestones, acceptance criteria, technical requirements, and completion schedules.
Intellectual Property & 100% Client Ownership
Ozone Limited operates under an unequivocal Work-for-Hire policy:
- Complete IP Assignment: Upon receipt of full and final payment for deliverables outlined in an SOW, Ozone Limited assigns and transfers 100% of all intellectual property, copyright, patent rights, source code, visual designs, and database schemas directly to the Client.
- No Proprietary Lock-In: We deliver clean, modular, extensively documented code without hidden proprietary libraries or artificial locks. You possess full freedom to deploy, alter, expand, or re-license your codebase.
- Pre-Existing Tools & Background IP: If generic starter kits, public open-source libraries (MIT/Apache 2.0), or proprietary utility modules are incorporated, Ozone grants the Client an irrevocable, perpetual, worldwide, royalty-free license to use, modify, and distribute such modules as an embedded part of the deliverable.
Billing, Milestone Disbursements & Invoicing
We offer two transparent commercial models: Fixed-Price Milestone Contracts and Time & Materials / Dedicated Squad Retainers.
- Invoicing Terms: Invoices are payable within fourteen (14) calendar days of receipt (Net-14) unless explicitly stated otherwise in the SOW.
- Accepted Payment Methods: Wire transfers (SWIFT/IBAN), verified corporate ACH, or authorized international merchant cards. All currency amounts are denominated in USD or EUR as specified in the SOW.
- Late Disbursements: Undisputed invoices outstanding past the due date may incur interest at 1.5% per month or the legal statutory maximum. In cases of protracted non-payment exceeding thirty (30) days, Ozone reserves the right to suspend development after prior written notice.
- Third-Party Cloud Costs: Server hosting (AWS, Hostinger), third-party API subscriptions (OpenAI, Twilio, SendGrid), and software licenses are paid directly by the client or billed transparently without markup.
Client Obligations & Acceptance Testing
Successful high-velocity software delivery relies on collaborative partnership:
Client agrees to designate an authorized Product Owner and supply necessary assets, API keys, brand elements, and feedback within agreed sprint timeframes.
Upon delivery of a milestone, Client has ten (10) business days to review and test deliverables. If no written punch-list is submitted within this window, deliverables are deemed accepted.
AI Governance & Code Provenance Standards
Where AI coding assistants (such as GitHub Copilot or Anthropic Claude) are utilized to accelerate boilerplate scaffolding:
- Human Architectural Oversight: Every line of production code is reviewed, refactored, and tested by senior human software engineers at Ozone Limited.
- License Clearance: We enforce automated scanning against viral copyleft licenses (such as GNU GPL) to guarantee that client source code remains unencumbered and commercially safe for enterprise capitalization.
- Security Audit: AI-generated patterns are subjected to static analysis (SonarQube/SAST) and OWASP Top 10 security audits to prevent vulnerability injection.
Mutual Confidentiality & Non-Disclosure (NDA)
Both parties agree to safeguard Confidential Information disclosed during business interactions with the highest degree of technical and procedural care:
Confidential Information encompasses all non-public technical specifications, trade secrets, software architecture, algorithm designs, business financials, customer lists, and strategic roadmaps.
Duration of Non-Disclosure: Confidentiality obligations persist during the active engagement and for five (5) full calendar years following project completion or termination (with trade secrets safeguarded in perpetuity).
Exclusions: Obligations do not apply to information that is publicly known through no breach, was already rightfully possessed without restriction, or is disclosed pursuant to mandatory court order.
Warranties & 30-Day Post-Launch Warranty
Ozone Limited warrants that all deliverables will conform in all material respects to the technical specifications defined in the applicable SOW:
For a period of thirty (30) days following final milestone approval, Ozone Limited will promptly investigate, remediate, and patch any verifiable code defects or reproducible software bugs at zero additional cost to the Client, provided no unauthorized modifications have been made to the codebase by third parties.
Warranty Exclusions:Except as expressly warranted herein, all services and deliverables are provided “as is”, and Ozone Limited disclaims all other warranties, statutory, express, or implied, including merchantability or fitness for a particular purpose.
Limitation of Liability & Damages Cap
Consequential Damages Exclusion: To the maximum extent permitted under applicable law, neither party shall be held liable to the other for indirect, special, incidental, punitive, or consequential damages (including loss of profits, commercial revenue, operational data, or goodwill) arising out of or related to these Terms.
Aggregate Liability Cap: The aggregate cumulative liability of Ozone Limited for all claims of any kind arising under a specific Statement of Work shall not exceed the total fees actually received by Ozone Limited from the Client under that specific Statement of Work in the three (3) calendar months preceding the incident giving rise to liability.
Mutual Non-Solicitation of Engineering Staff
During the term of any active SOW and for a period of twelve (12) months following its termination or expiration, neither party will knowingly solicit, recruit, hire, or engage as an independent contractor any employee, engineer, or contractor of the other party who was directly involved in project execution, without obtaining prior written consent.
General public job postings, job boards, or open recruitment drives not specifically targeting employees of either party do not constitute a violation of this provision.
Term, Termination & Handover Protocol
Either party may terminate an engagement under the following conditions:
- Termination for Convenience: Upon thirty (30) calendar days written notice by either party.
- Termination for Cause: Immediately upon written notice if the other party breaches a material obligation and fails to remedy the breach within fourteen (14) days of receiving formal notice.
- Orderly Handover: Upon termination, the Client shall settle all outstanding balances for hours worked and milestones achieved to date. Upon receipt of payment, Ozone will immediately push all repository commits, transfer environment credentials, and hand over technical documentation.
Governing Law, Arbitration & Jurisdiction
These Terms and any contractual disputes arising out of or related to our services shall be governed by and interpreted in accordance with applicable corporate laws without regard to conflict of law principles.
Amicable Negotiation: The parties agree that prior to initiating formal litigation or arbitration, senior executives from both entities shall conduct good-faith negotiations for a minimum of twenty-one (21) calendar days to resolve any dispute.
Binding Arbitration: Any dispute that remains unresolved shall be submitted to final and binding arbitration administered in Islamabad, Pakistan, or an internationally recognized arbitration forum mutually designated in the SOW (such as DIAC in Dubai or LCIA in London), conducted in the English language.
Force Majeure, Severability & Entire Agreement
Force Majeure: Neither party shall be liable for delays or failures in performance resulting from acts of God, global pandemics, government embargoes, telecommunications power grid failure, or severe natural disasters beyond reasonable control.
Severability: If any provision of these Terms is determined by a court of competent jurisdiction to be invalid or unenforceable, that provision will be severed, and the remaining provisions shall continue in full force and effect.
Entire Agreement: These Terms, together with any executed SOWs and DPAs, constitute the complete and exclusive understanding between the parties, superseding all prior oral or written agreements.
Legal Counsel & Formal Notices Contact
Formal legal notices, contract modifications, or enterprise Master Services Agreement requests should be addressed to our legal operations team:
Legal Entity: Ozone Limited
Department: Legal & Contracts Management
Email: connect@ozoneltd.net
Phone: +92 301 953 1648
Headquarters: Office No 3 First Floor Islamabad Arcade, G-11 Markaz Islamabad
Have questions about our legal agreements?
Our legal counsel and compliance officers are readily available to assist with vendor security questionnaires, Data Processing Agreements (DPAs), and non-disclosure execution.